Frequently Asked Questions (FAQ)

HOW DO I BECOME A BRICK AND MORTAR SERFAS® DEALER?

Please email your shop information to info@serfas.com and a representative will get in touch with you.

DOES SERFAS® SELL DIRECT TO CONSUMERS?

Serfas® does not sell directly to consumers. To purchase Serfas® products please contact your local bike shop or cycling products dealer and/or check our dealer locator link on the bottom of our website to locate where you may purchase our products.

HOW DO I ORDER SERFAS® PRODUCTS?

Please use our Dealer Locator at the bottom of our website (below “RETAILERS”) to find an authorized Serfas retailer in your area.

HOW DO I GET REPLACEMENT PARTS FOR MY SERFAS® PRODUCTS?

Please find and click on the Replacement Parts link at the top of our website to find our replacement parts.

HOW CAN I BECOME A SERFAS® SPONSORED ATHLETE/AMBASSADOR?

Do you have a strong active online social media presence and enthusiastic about cycling products? Are you an athlete involved in cycling? Send us your resume with a brief description of what we could expect to see from you as a Serfas brand ambassador and/or as a sponsored athlete to info@serfas.com