WARRANTY

Warranty Hours: Monday – Friday 7:00 am – 4:00 pm (Arizona Time)

For consumer warranties, contact the Warranty Department by email or phone: warranty@serfas.com or 623-888-5841.
Warranties ship within 3 working days. (please allow adequate time for USPS delivery)

Please refer all product warranty returns to:
Serfas
Warranty Dept.
2333 W. Utopia Road
Phoenix, AZ 85027

BAR TAPE

90 Day

Lifetime Warranty (Only BTSIL)

Serfas warrants to the original purchaser of our product that the product is free from defects in material and workmanship for the lifetime of the product. This warranty DOES NOT apply to damage due to heat, physical damage resulting from abuse, neglect, improper repair, or improper fit. Alterations or tampering of product VOIDS all warranties. The lifetime warranty DOES NOT cover normal wear and tear or damage from environmental influences (except for Elements saddle line). This warranty is in lieu of all other agreements and warranties, general or specific, express or implied and no representative or person is authorized to assume liability on behalf of Serfas in connection with the sale and use of this product. Serfas reserves the right to request the return of any product submitted for warranty consideration and proof of purchase by the original owner. Freight costs of warrantied items will be charged to the person requesting the claim. Due to technological or style advances, Serfas reserves the right to replace warrantied item with equal or better item based on specs (not price).

Warranty Registration

LOCKS

Lifetime Warranty

Serfas warrants to the original purchaser of our product that the product is free from defects in material and workmanship for the lifetime of the product. This warranty DOES NOT apply to damage due to heat, physical damage resulting from abuse, neglect, improper repair, or improper fit. Alterations or tampering of product VOIDS all warranties. The lifetime warranty DOES NOT cover normal wear and tear or damage from environmental influences (except for Elements saddle line). This warranty is in lieu of all other agreements and warranties, general or specific, express or implied and no representative or person is authorized to assume liability on behalf of Serfas in connection with the sale and use of this product. Serfas reserves the right to request the return of any product submitted for warranty consideration and proof of purchase by the original owner. Freight costs of warrantied items will be charged to the person requesting the claim. Due to technological or style advances, Serfas reserves the right to replace warrantied item with equal or better item based on specs (not price).

Warranty Registration

BIKE TRAVEL CASES

PUMPS

Lifetime Warranty

Serfas warrants to the original purchaser of our product that the product is free from defects in material and workmanship for the lifetime of the product. This warranty DOES NOT apply to damage due to heat, physical damage resulting from abuse, neglect, improper repair, or improper fit. Alterations or tampering of product VOIDS all warranties. The lifetime warranty DOES NOT cover normal wear and tear or damage from environmental influences (except for Elements saddle line). This warranty is in lieu of all other agreements and warranties, general or specific, express or implied and no representative or person is authorized to assume liability on behalf of Serfas in connection with the sale and use of this product. Serfas reserves the right to request the return of any product submitted for warranty consideration and proof of purchase by the original owner. Freight costs of warrantied items will be charged to the person requesting the claim. Due to technological or style advances, Serfas reserves the right to replace warrantied item with equal or better item based on specs (not price).

Warranty Registration

COMPUTERS

Lifetime Warranty

Serfas warrants to the original purchaser of our product that the product is free from defects in material and workmanship for the lifetime of the product. This warranty DOES NOT apply to damage due to heat, physical damage resulting from abuse, neglect, improper repair, or improper fit. Alterations or tampering of product VOIDS all warranties. The lifetime warranty DOES NOT cover normal wear and tear or damage from environmental influences (except for Elements saddle line). This warranty is in lieu of all other agreements and warranties, general or specific, express or implied and no representative or person is authorized to assume liability on behalf of Serfas in connection with the sale and use of this product. Serfas reserves the right to request the return of any product submitted for warranty consideration and proof of purchase by the original owner. Freight costs of warrantied items will be charged to the person requesting the claim. Due to technological or style advances, Serfas reserves the right to replace warrantied item with equal or better item based on specs (not price).

Warranty Registration

SADDLES

90 Day Comfort & Satisfaction Guarantee

Guaranteed Comfort
If within 90 days you are not completely satisfied, please return the saddle along with you receipt to the store of original purchase. Please consult your local bicycle shop technician for any additional installation instructions.

Lifetime Warranty

Serfas warrants to the original purchaser of our product that the product is free from defects in material and workmanship for the lifetime of the product. This warranty DOES NOT apply to damage due to heat, physical damage resulting from abuse, neglect, improper repair, or improper fit. Alterations or tampering of product VOIDS all warranties. The lifetime warranty DOES NOT cover normal wear and tear or damage from environmental influences (except for Elements saddle line). This warranty is in lieu of all other agreements and warranties, general or specific, express or implied and no representative or person is authorized to assume liability on behalf of Serfas in connection with the sale and use of this product. Serfas reserves the right to request the return of any product submitted for warranty consideration and proof of purchase by the original owner. Freight costs of warrantied items will be charged to the person requesting the claim. Due to technological or style advances, Serfas reserves the right to replace warrantied item with equal or better item based on specs (not price).

Lifetime Weatherproof Guarantee

All Serfas Elements saddles come with a lifetime warranty, to the original purchaser, to cover damage from water and/or sun. This warranty does not express or imply that damage due to crashing, misuse or abuse is covered. There will be a $15.00 processing fee. If a claim is made for a model no longer available, Serfas reserves the right to send a replacement of a similar style and size. For customers outside the U.S. please check with local distributor for warranty information.

Warranty Registration

SADDLE BAGS

LIGHTS

Lifetime Warranty

Serfas warrants to the original purchaser of our product that the product is free from defects in material and workmanship for the lifetime of the product. This warranty DOES NOT apply to damage due to heat, physical damage resulting from abuse, neglect, improper repair, or improper fit. Alterations or tampering of product VOIDS all warranties. The lifetime warranty DOES NOT cover normal wear and tear or damage from environmental influences (except for Elements saddle line). This warranty is in lieu of all other agreements and warranties, general or specific, express or implied and no representative or person is authorized to assume liability on behalf of Serfas in connection with the sale and use of this product. Serfas reserves the right to request the return of any product submitted for warranty consideration and proof of purchase by the original owner. Freight costs of warrantied items will be charged to the person requesting the claim. Due to technological or style advances, Serfas reserves the right to replace warrantied item with equal or better item based on specs (not price).

Light Batteries Warranty

Serfas batteries are covered by a ONE YEAR WARRANTY from the date of purchase. This covers the battery and the battery internals.

Warranty Registration